Lunch Menu from January 2026
From 6 January 2026, Chartwells will become the new catering provider for Fair Oak Junior School.
The main change FROM THE 6TH JANUARY is that parents and guardians will need to book their child’s meal choice at home using the Arbor App.
Please ensure there is enough credit on your child’s account, as meals can only be booked when the balance covers the full cost. The new meal price will be £2.75.
Further information on how to place meal orders is shown below.
The new menus can be found by clicking the image below.
If your child is having a packed lunch from home:
When preparing your child's lunch box, please remember we are a no-nut school. This includes fillings such as Nutella. Lunch boxes should not include sweets, chocolates or fizzy drinks but some healthy foods to keep your child fuelled through the day.
How to Order Your Child's Lunch on Arbor
In order to successfully select meals for your child(ren), please ensure that your Arbor account has sufficient funds. If your account has a zero or insufficient balance, the system will not allow you to proceed with lunch selections. Families in receipt of Free School Meals will still be able to place lunch orders through your account.
Lunches can be booked daily, weekly, or for the entire term, depending on what best suits your family.
Please note that all lunch choices must be made by 8:15am on the day your child is having a school dinner. Orders placed after this time will not be accepted, and a packed lunch will need to be provided.
Please be aware that all lunches booked online are confirmed orders. Once a meal has been selected, children will not be able to change their choice on the day with their teacher, as changes are not permitted. We kindly ask that you remind your child what has been ordered for them each day, as this will help avoid confusion at registration time and reduce the need for calls home to bring in a packed lunch instead. If a school lunch has not been ordered and a child arrives without a packed lunch, parents will be expected to provide a lunch, as late lunches are not available.
How to book my child's lunch
-
Log in to the Arbor Parent Portal or Parent App.
-
From the main menu, select Meals.
-
Click on Spring Term Lunch to open the menu in a new window.
-
You can top up your account at this stage or choose to pay at the end once all meals have been selected.
-
Select a day in the week you would like to book a lunch; this will open a new window.
-
Choose a meal from the menu for that day.
-
Select one of the available options (please only choose a special diet if this has been arranged directly with the caterers).
-
Click Proceed to confirm your selection. To book additional days or weeks, select Add More and repeat the steps as needed.
-
Once all meals have been selected, click Go to Basket.
-
Complete payment for the meals.
Further guidance can also be found here:
https://support.arbor-education.com/hc/en-us/articles/6956696271261-Meal-Menu-choices-on-the-Parent-Portal-or-Parent-App
If you have any questions, please contact the school office.
Free School Meals Information
Your child may be eligible for free school meals if you receive certain benefits. You can find more information about this by clicking on the image below. Here you will also find information about using the online checking facility. If you have any other queries about this, then please contact the school office.
Special Diets
If your child requires a special diet, then you can request this through Chartwells. Parents will need to provide a packed lunch until the special diet is available.
To find out more about please visit Chartwells website here.
There is no need to apply for a special diet menu if your child is a vegetarian, has a nut allergy or diabetes.
For children with diabetes, please contact the school office who will be able to provide you with a carbohydrate list for the menu on offer.